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 Life Designs is committed to delivering a quality service and works within the UKCP’s Code of Ethics and Professional Occupational Standards for Constructivist Psychotherapies. In line with these standards all clinical interventions are insured and supervised by an external accredited supervisor.
Confidentiality
Confidentiality is at the core of this service. Life Designs will maintain appropriate confidentiality and respect for the employee with the following exceptions: extenuating circumstances that require the employer to be informed or included; disclosure of abuse and/or neglect of children and/or vulnerable adults; disclosure by the employee that their life or the life of another person is in danger.
Any break in confidentiality will be discussed with the employee and the appropriate services contacted. Access to records will be denied unless a release form has been signed by the employee or a court order is issued.
The Health and Safety Executive supports EAPs stating: ‘EAPs are outside the line management chain; individuals find the objectivity and confidentiality this brings reassuring, especially if the issue is in their line management chain of command’.
In some circumstances, an employee may be advised by management to seek assistance due to job performance or behavioural issues. This may raise concerns for some, who believe that the service may place the employer's interests above their health and well-being. In this instance we have a joint responsibility to take action and reassure the employee that this is a positive step towards the development and retention of the employee.
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